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Shipping Schedule & Promotions
HOLIDAY SHIPPING SCHEDULE
Super Saver / Ground
Wednesday, 12/12 by 11:59 p.m. EST
3-Day Express Saver
Tuesday, 12/18 by Noon EST
Wednesday, 12/19 Noon EST
Thursday, 12/20 Noon EST
Dates above are last minute shipping options for holiday delivery based on agreement between MainGate and Shipping Company; final delivery is subject to shipping company’s schedule and conditions (including weather delays and circumstances beyond our control). Saturday and Sunday are not recognized as business days according to FedEx guidelines.
Credits will not be issued for orders not delivered by 12/25/2018 that are placed after cut off dates/times for shipping methods listed above.
Dates are based on in-stock items and domestic orders only; exclusions may apply with special-order shipping (3rd party/manufacturer) items and custom merchandise.
Personalized items require additional production time and may not be delivered within the shipping dates listed. See promotional details for more information.
All orders are subject to fraud protection.
Customer will not receive credits due to unforeseen weather or shipping company delays.
Our distribution center will be closed December 22, 23, 24, 25, 29, 30, 31 and January 1.
Customer Service Holiday Hours
All times are EST
Customer Service is closed on:
Dec. 22, 23, 24, 25, 29, 30, 31 and Jan. 1
Starting the week of November 25:
Monday through Friday - 8:00am to 6:00pm
Saturday - 9:00am to 3:00pm
Sunday - 10:00am to 3:00pm
Normal hours resume the week of December 23:
Monday – Friday – 8:00am to 5:00pm